Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") govern access to and use of CraneQualified, an online training platform developed and operated in association with MSC Safety Solutions and Colorado Crane Operator School. The Platform is provided by [LEGAL ENTITY NAME TO BE CONFIRMED BY OPERATOR BEFORE PRODUCTION] ("we," "us," or "our").

By accessing or using the Platform, you agree to these Terms and the Privacy Policy. If you use the Platform on behalf of an employer or other organization, you represent that you are authorized to do so and acknowledge that the organization may have rights and responsibilities concerning your account and training records. If you do not agree, do not use the Platform.

Additional written terms in an applicable quote, order, enrollment agreement, invoice, or other purchasing document may apply. If those written terms conflict with these Terms, the more specific written terms control to the extent of the conflict.

2. Eligibility and Organizational Use

The Platform is generally intended for users age 18 or older. A person under 18 may use the Platform only through an authorized, supervised organizational or adult arrangement and where permitted by law. The Platform does not offer self-service onboarding for minors and is not directed to children under 13.

An organization that assigns or manages Platform access is responsible for authorizing its users, maintaining accurate company and role information, supervising use, and determining whether training is appropriate for its workforce and operations.

3. Accounts and Security

You must provide accurate information and keep account information reasonably current. Accounts and credentials are personal to the assigned user and may not be shared, transferred, sold, or used by another person. You are responsible for safeguarding credentials and for activity under your account to the extent permitted by law.

You must promptly notify us of suspected unauthorized access, credential compromise, or misuse. We may require account verification, reset credentials, restrict access, or take other reasonable steps to protect the Platform and its users.

4. Limited License

Subject to these Terms and any applicable purchasing terms, we grant each authorized user a limited, revocable, nonexclusive, nontransferable, non-sublicensable, individual, and nonshareable license to access and use the Platform and assigned training solely for authorized educational and internal training purposes. The license belongs only to the named user, even when an employer or other organization purchases or administers access.

No ownership rights are transferred. Access is limited to the subscription, enrollment, organization, course, role, and period authorized for the user. An employer-purchased seat or license may not be transferred, shared, pooled, or reassigned except through an expressly authorized administrative process.

5. Educational Use and Safety Responsibilities

The Platform provides educational and training support. It does not replace hands-on instruction, employer supervision, manufacturer instructions, equipment-specific procedures, site-specific planning, inspections, qualified-person determinations, professional judgment, applicable standards, regulations, or legal obligations.

Training completion, scores, certificates, or Platform access do not by themselves establish competence, qualification, certification, licensure, authorization to operate equipment, compliance, or fitness for a particular task. Employers and users remain responsible for determining applicable requirements and whether a person is trained, evaluated, qualified, competent, supervised, and authorized for actual work.

Users must follow applicable law, regulations, standards, manufacturer information, employer policies, site conditions, and the direction of appropriately qualified professionals. Stop work and seek qualified guidance whenever conditions are unsafe, unclear, outside training, or beyond a person's authority or competence.

6. Prohibited Conduct

You may not, directly or indirectly:

• Share credentials or accounts, allow another person to complete training under your identity, or otherwise permit unauthorized access.
• Copy, photograph, record, screen-record, download, reproduce, publish, transmit, redistribute, sell, license, commercially reuse, or make large-scale reproductions of Platform content except through ordinary browser use or as expressly authorized in writing.
• Use scraping tools, crawlers, bots, scripts, automated browsing, bulk downloading, data mining, systematic copying, or other automated extraction to access, collect, index, or harvest Platform content without written authorization.
• Create or contribute Platform content to a dataset, content library, assessment bank, artificial-intelligence system, machine-learning model, model-training process, evaluation set, retrieval system, competing product, or commercial service without express written authorization.
• Reverse engineer, decompile, disassemble, bypass, probe, or attempt to discover source code, protected scoring logic, answer mappings, security controls, or nonpublic systems, except where applicable law expressly permits and cannot be waived.
• Circumvent authentication, enrollment, progress, completion, assessment, access-control, or technical restrictions.
• Submit, request, collect, reconstruct, purchase, sell, disclose, or distribute confidential or actual certification-examination content.
• Remove proprietary notices or misrepresent the source, status, authorship, endorsement, certification value, or completion of training content.
• Interfere with Platform operation, introduce malicious code, test vulnerabilities without authorization, overload services, impersonate another person, or use the Platform unlawfully.

These restrictions do not prohibit ordinary viewing and interaction through a supported browser for authorized training. We may investigate suspected misuse and preserve relevant records as permitted by law.

7. Ownership and Confidential Training Content

The Platform and its copyrights and proprietary materials, including its software, documentation, design, text, graphics, videos, audio, animations, simulations, instructional content, courses, quizzes, assessments, question structures, compilations, workflows, and other materials, are owned by us or our licensors and are protected by intellectual-property and other laws.

Some training, assessment, scoring, operational, or instructor materials are confidential or access-restricted. Authorized access does not make those materials public or grant permission to record, reproduce, disclose, reverse engineer, extract, train a model on, redistribute, or reuse them.

User or organization names, trademarks, and submitted materials remain subject to their owners' rights. You grant us the limited rights reasonably necessary to host, process, transmit, and use submitted information to operate, secure, and support the Platform.

8. Assessment Integrity

You must complete assessments honestly and without unauthorized assistance. You may not disclose, solicit, memorize for redistribution, reconstruct, or maintain banks of confidential assessment or certification-examination questions.

CraneQualified does not batch harvest actual examination questions. Users, instructors, employers, and other parties must not submit remembered, reconstructed, purchased, confidential, or otherwise unauthorized examination content to the Platform.

We may invalidate attempts, suspend access, remove content, preserve evidence, or notify an authorized organization when reasonably necessary to protect assessment integrity, subject to applicable law and agreements.

9. Employer-Purchased Access and Manager Visibility

When an employer, customer, school, or other organization purchases or administers access, the individual user remains responsible for complying with these Terms. The purchasing organization does not acquire ownership of the Platform or its content and may not share, reproduce, redistribute, or reuse licensed content except as expressly authorized in writing.

Authorized managers may access assigned courses, progress, completion, attempts, scores, certificates, and related training records, limited by role and organization. Account-security information such as passwords, setup codes, and authentication secrets is not provided to those managers. Organizations are responsible for using training records lawfully, limiting access to authorized personnel, and making their own employment, qualification, assignment, and safety decisions.

10. Artificial Intelligence and Automated Features

The Platform may in the future use automated or artificial-intelligence-assisted features to support content, operations, search, recommendations, or user assistance. Any such feature may produce incomplete or incorrect output and must not replace applicable standards, manufacturer information, qualified instruction, professional judgment, or required human review. We do not represent that any particular artificial-intelligence feature is currently available.

11. Commercial Terms

Fees, license quantities, access periods, payment obligations, cancellations, refunds, renewals, and related commercial terms are governed by the applicable quote, order, enrollment agreement, invoice, or other written purchasing terms. These Terms do not create an automatic renewal, cancellation right, or refund policy where none is stated in the applicable written terms or required by law.

12. Suspension and Termination

We may suspend, limit, or terminate an individual or organizational account or specific course access when reasonably necessary to address nonpayment under applicable purchasing terms, unauthorized access, credential or account sharing, security risk, unlawful conduct, intellectual-property misuse, automated extraction, assessment-integrity concerns, material breach, or risk to the Platform or others.

Where practical and appropriate, we may provide notice or an opportunity to address the issue. We may act immediately when needed for security, safety, legal compliance, protection of confidential content, or prevention of ongoing misuse. Suspension or termination does not transfer ownership of content or eliminate payment or recordkeeping obligations established by applicable written terms. Provisions concerning ownership, restrictions, disclaimers, liability, records, and dispute terms survive as appropriate.

13. Third-Party Materials and Services

The Platform may reference or link to third-party standards, regulations, manufacturers, certification bodies, resources, or services. References are provided for educational or operational context and do not imply ownership, affiliation, endorsement, sponsorship, or approval. Third parties control their own materials, terms, availability, and practices.

14. No Guarantees

We do not guarantee that use of the Platform will result in employment, promotion, qualification, certification, examination eligibility, examination success, regulatory compliance, incident prevention, safe performance, or any particular business or training outcome.

We do not guarantee uninterrupted or error-free operation, that every defect will be corrected, or that the Platform will meet every user's or organization's requirements. Progress and completion records should be reviewed as part of an organization's broader training and recordkeeping process.

15. Disclaimer of Warranties

To the maximum extent permitted by law, the Platform and its content are provided "as is" and "as available." We disclaim warranties that may lawfully be disclaimed, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. Some jurisdictions do not allow certain exclusions, so portions of this section may not apply to you.

Nothing in these Terms excludes rights or warranties that cannot lawfully be excluded.

16. Limitation of Liability

To the maximum extent permitted by law, we and our affiliates, personnel, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, opportunities, or business interruption, arising from or related to the Platform, even if advised of the possibility.

Any limitation of direct liability, aggregate cap, or allocation of risk applicable to a purchase will be governed by the relevant written purchasing terms and applicable law. Nothing in these Terms limits liability that cannot lawfully be limited.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Subject to applicable law and any controlling written purchasing terms, disputes may be brought in the state or federal courts located in Colorado. These Terms do not impose arbitration or a jury-trial waiver.

18. Changes to the Platform or Terms

We may update the Platform and these Terms. An updated version will identify its version and effective date. Depending on the nature of a change and applicable law, we may provide notice, require review or acceptance before continued access, and maintain a record of the version accepted and the time of acceptance. These Terms describe that possible future process; they do not represent that an acceptance-history feature is currently implemented.

Continued use after an effective update may constitute acceptance where permitted by law.

19. General Terms

If a provision is found unenforceable, the remaining provisions remain in effect to the extent permitted by law. A failure to enforce a provision is not a waiver. You may not assign your account or rights under these Terms without written consent. We may assign these Terms as part of a reorganization, financing, sale, or transfer of the Platform or relevant business, subject to applicable law.

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